Carrier Sales Manager

Brief info about Vinted

Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third. The Vinted Group is made up of three business units that support this mission: Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life. Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces. Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members. Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people.

Information about the position

As a Carrier Sales Manager, you will be responsible for developing and managing a sales pipeline, building commercial partnerships, and driving revenue growth by selling Vinted Go Carrier logistics services across the globe. You will focus primarily on mid- and bottom-of-funnel activities, ensuring customers have required support to kick-off the project internally and assuring long term partnerships with customers. You will work closely with internal stakeholders to identify business opportunities, strengthen existing customer relationships, and support them in day-to-day operations. We expect you to contribute in developing scalable sales processes, selecting sales tools, and improving reporting frameworks to develop routine for pipeline management, customer retention, and overall sales performance tracking.

In this position, you’ll

• Develop o utbound outreach playbooks.
• Build and manage a robust pipeline of prospective customers, including opportunities in new markets.
• Develop and strengthen commercial partnerships with new and existing accounts through cross-selling and upselling.
• Lead customer launches by coordinating with key internal and external stakeholders.
• Support customers with their day-to-day operational needs and ensure successful after-sales management.
• Conduct due diligence on potential customers and partners.
• Identify cross-selling and upselling opportunities and develop tailored value propositions.
• Create and refine sales processes, tools, and workflows to improve pipeline and customer relationship management.
• Define and implement customer-centric sales practices, performance monitoring, and reporting frameworks.
• Monitor and report on SLAs, customer retention, and revenue metrics.
• Use sales tools such as HubSpot, Clay, and Lemlist to manage and optimise sales activities.
• Conduct market research and analyse sales performance data to identify opportunities for growth and improvement.

About you

• Have several years of experience in B2B sales or partnership management, ideally within the tech industry.
• Have a proven track record of managing the full sales funnel, from lead generation and prospecting to closing deals and managing existing accounts.
• Ideally, have experience selling solutions to retailers in Western Europe and the US.
• Have strong negotiation, communication, and relationship-building skills. Be comfortable in making decisions with limited data or domain knowledge.
• Have a good understanding of sales technologies and experience working with CRM and sales engagement tools.
• Be comfortable conducting market research, analysing performance metrics, and making data-driven decisions.
• Have a strategic mindset and a strong results-oriented approach.
• Be skilled at identifying commercial opportunities and developing tailored solutions for customers.
• Be able to collaborate effectively with internal stakeholders and external partners.
• Have excellent written and spoken English.
• Be proactive, organised, and comfortable managing multiple accounts and priorities in a fast-paced environment.
• Advantage: Knowledge of French, Spanish, Dutch, or Portuguese.

Work perks

• The opportunity to benefit from our share options programme
• 25 days of paid annual leave
• Newest MacBook models
• Confidential Employee Assistance Program (EAP) for you and your family
• Frequent team-building events
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• Lunch benefit per working day
• Company bike leasing scheme
• Monthly budget for a flexible benefits platform
• Work from Home allowance
• A personal monthly budget for shopping on Vinted
• Collective Defined Contribution Pension plan
• NS Business Card for your commute to the office by public transport
• A dog-friendly office

Working at Vinted

Workation policy Better balance holidays with workdays by working remotely! Up to 90 days per year in the EU, of these, 21 days can be spent globally. For non-EU citizens, it's 21 days worldwide. This can be combined with time off for vacation or personal time. Individual learning budget Each year, you’ll be given a learning budget (starting at €3,000), and a total of up to 10 working days over a 2-year period to support your personal and professional development. Hybrid work Our hybrid model, with 2 recommended office days a week, gives you and your team the flexibility to decide if and when you want to work from home, and when to catch up in person.

Equal opportunity

We welcome applications from everybody, regardless of your background, identity, or life experiences. Job openings come with guides, not checklists. If you’re excited about a role, but don’t identify with every point in the ‘About you’ section, apply anyway – you might still be the perfect match! The annual gross salary range for this position excluding 8% holiday pay is: €56.100 — €66.000 EUR